1. Do I Need to Complete My KYC to Be Able to Withdraw?

    1. Yes, if DIFX users want to withdraw their funds they will be required to complete the KYC process.

  2. My Withdrawal Was Unsuccessful, What Should I Do Now?

    1. If you seem to find an error while withdrawing funds from your account, please do not panic. Simply go to our 24/7 customer support and provide the necessary details regarding the error.

  3. What Should I Do If The Withdrawal is Suspended?

    1. If you seem to find an error while withdrawing funds from your account, please do not panic. Simply go to our 24/7 customer support and provide the necessary details regarding the error.

  4. How do I track my withdrawal status from my DIFX account?

    1. To track your withdrawal, simply proceed to the wallets page and check your dashboard to be updated on your withdrawal status.

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